What if the bike breaks down?
In the unlikely event this happens, call the shop. We will ask you to get yourself to a bike shop, which are found in just about all villages. Our mechanic will talk over the phone to the mechanic at the shop and we will authorise a repair. You pay the repair and bring the bill back to the shop and we will reimburse you. Please note, this is only with our prior authorization. Lastly, we do not cover punctures as we cannot control where you ride or what you ride over or through!